Frequently Asked Questions
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Gameplay
How do I play Teen Patti?
Each player is dealt 3 cards face down. Before the deal, every player puts in the boot amount (minimum stake). Players then take turns to bet — you can play Blind (without seeing your cards) or Seen (after looking at your cards). On your turn, choose Chaal (bet and stay in), Pack (fold and leave the hand), or ask for a Show when only two players remain. The player with the best hand wins the whole pot.
What are the hand rankings in Teen Patti?
From strongest to weakest:
- Trail / Trio — three cards of the same rank (A-A-A is the best hand).
- Pure Sequence — three consecutive cards of the same suit (e.g. A♠ K♠ Q♠).
- Sequence (Run) — three consecutive cards of mixed suits.
- Color (Flush) — three cards of the same suit, not in sequence.
- Pair — two cards of the same rank; higher pair wins.
- High Card — none of the above; the highest card decides.
What is the difference between Blind and Seen?
A Blind player bets without looking at their cards and pays only half of what a Seen player must bet. A Seen player has viewed their cards and must bet at least double the current blind stake. You can start Blind and tap your cards to become Seen at any time — but once you see your cards, you cannot go back to Blind.
What is Chaal, Pack and Show?
- Chaal — place a bet equal to or higher than the current stake to stay in the round.
- Pack (Fold) — give up your hand and sit out the rest of the round. Chips you already bet stay in the pot.
- Show — when only two players are left, either one can pay for a Show. Both hands are revealed and the better hand takes the pot.
What is a Side Show?
A Side Show lets a Seen player privately compare cards with the previous Seen player. If the other player accepts, the weaker hand must Pack. If they refuse, the game simply continues. Blind players cannot ask for or receive a Side Show request.
What is the boot amount and pot limit?
The boot amount is the minimum stake every player pays into the pot before cards are dealt — it varies by table. The pot limit is the maximum the pot can grow to; once it is reached, all remaining players must show their cards and the best hand wins.
Are the cards dealt fair and random?
Yes. Cards are shuffled and dealt by a certified random number generator on our servers. Every player at the table receives cards from the same random shuffle — no player, and not even the app, can predict or influence the deal.
Can I play with my friends on a private table?
Yes! Create a private table from the lobby, set your boot amount, and share the table code with friends via WhatsApp or any messenger. Only players with the code can join your table.
What happens if I lose internet connection during a game?
The app will try to reconnect you to the same table automatically. If you cannot rejoin within the turn timer, your hand is packed automatically and the chips you already bet remain in the pot. We recommend playing on a stable Wi-Fi or 4G/5G connection.
Why did my turn play automatically?
Each turn has a time limit. If you don't act before the timer runs out, the game acts for you to keep the table moving — usually packing your hand. Stay active on your turn to avoid auto-play.
Can I play Teen Patti offline?
No. Apna Teen Patti is an online multiplayer game — you need an active internet connection to play with real players.
Login / Account
Do I need an account to play?
No — you can start playing instantly as a Guest. However, guest progress is stored only on your device. Log in with Google or Facebook to save your chips, level and stats safely.
Why should I log in with Google or Facebook?
Logging in gives you:
- Your profile picture and name synced automatically.
- Progress saved to the cloud — restore it on any device.
- Easy way to find and play with your friends.
How do I save my progress?
Simply log in with Google or Facebook from the Profile screen. Your current guest progress (chips, level, achievements) is linked to that account automatically and syncs across devices.
What if my Facebook account is already linked to another game account?
If the Facebook account you're logging in with was already used on a different game profile, the app will show you a comparison of both profiles so you can choose which one to continue with. The account you don't choose remains untouched.
How do I find and share my Player ID?
Open your Profile from the home screen — your Player ID is shown there. Tap it to copy, and include it whenever you contact support so we can find your account quickly.
New to Game
I'm new — how do I start playing?
Download the app, open it, and you're in as a guest with free welcome chips. Pick a table matching your chip balance (start with the lowest boot amount), and learn by playing Blind for the first few rounds. The in-game rules screen (tap the ⓘ icon on the table) explains everything as you go.
How do I get free chips?
- Daily bonus — collect free chips every day you open the app.
- Achievements & missions — complete goals to earn rewards.
- Piggy Bank — fills up as you play; break it to collect.
- Inviting friends — earn referral bonuses when friends join.
Which table should I join as a beginner?
Start at the lowest boot amount table. A good rule of thumb: only sit at a table where the boot amount is a small fraction of your total chips, so a few bad hands won't wipe you out while you learn.
I lost all my chips — what now?
Don't worry! Come back for the daily bonus, complete missions, or break your Piggy Bank to refill your balance. You can also buy chips from the in-app shop anytime.
What is the Piggy Bank?
The Piggy Bank collects bonus chips automatically as you play hands. Once it's full, you can break it to claim everything inside. Keep playing to fill it faster!
How do I level up and earn achievements?
You earn XP for every hand you play — more for winning. Leveling up unlocks new tables and rewards. Check the Achievements screen for badges you can earn by hitting milestones like winning with a Trail or playing a number of hands.
Purchases
My purchase failed but money was deducted!
First make sure you have a stable internet connection and restart the app — most purchases deliver within a few minutes. If the chips still don't appear, send us the Google Play invoice screenshot along with your Player ID and we'll investigate.
My purchase is showing as pending.
Pending payments are processed by Google Play. Please wait up to 24 hours for the status to change to confirmed — your chips will be credited automatically once it clears.
Can I pay with something other than a credit/debit card?
Yes — you can use any payment method the Play Store offers in your region, including UPI, net banking, wallets and carrier billing.
Are purchases refundable?
Chips and in-app items are virtual goods and are generally non-refundable once delivered. For accidental or unauthorized purchases, contact Google Play support or reach out to us with your invoice details.
General
Is the game rigged? Do some players always win?
No. The card shuffle is completely random and identical logic applies to every player at the table. Winning streaks and losing streaks are a natural part of a card game — over time, results reflect the cards dealt and how you play them.
How do I change my profile picture or name?
Open your Profile from the home screen and tap the edit icon to change your avatar or display name. Logging in with Google/Facebook can also sync your account photo automatically.
Is Apna Teen Patti free to play?
Yes — the game is free to download and play, with free chips available daily. Optional in-app purchases let you buy extra chips, but they are never required to play.
How do I contact support?
Use the Support section inside the app, or email us at cc@bswgames.com. Always include your Player ID so we can help faster.